Reservation & Cancellation Policy

  • Important Information

    • Please arrive at the meeting point 5 minutes before departure.
    • Please inform us in advance of any medical conditions, mobility limitations, elderly guests, or children’s ages.
    • Wildlife sightings are not guaranteed, as they depend on season, weather, sea conditions, and natural animal behavior.
    • Snorkeling conditions are not guaranteed. Visibility, currents, waves, and tides may vary. For safety, the crew may change the snorkeling location or cancel this portion of the tour.
    • Tours are weather and sea-condition dependent. If Sámara Adventures cancels due to unsafe conditions, you may reschedule or receive a full refund.
    • Departure times and meeting points may vary. Please confirm your final time with your hotel Front Desk or Sámara Adventures at info@samaraadventures.com.

    Cancellation Policy

    • 24 hours or more before the scheduled service: Full refund.
    • Less than 24 hours before the scheduled service or no-show: No refund, without exception.